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Siemon Center Policies

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The Salvation Army Siemon Family Youth & Community Center Policies

Click on each of the policies below to learn more.

Please read this Waiver carefully as it affects your legal rights in the event of an injury, contraction of a communicable disease, infection and/or damage to property. 

Participants understand that the use of the facilities and/or services may involve risk of bodily injury, property damage, contraction of a communicable disease and/or contraction of a viral or bacterial infection and agree to assume any such risks. In case of illness or accident at our facility, The Salvation Army Community Center is authorized to secure emergency medical treatment at member/participant’s expense. It is up to the participant to consult physicians and other professionals to make sure that they can safely participate in activities and events offered by The Salvation Army Community Center.

Participant also understands and agrees that by registering, they are giving up their right (or the minor for whom they register) to make any claim against The Salvation Army, its agents, employees, and volunteers, including the right to sue them, for bodily injury, property damage, contraction of a communicable disease and/or contraction of a viral or bacterial infection of any type and/or any other loss that they might suffer while using The Salvation Army Community Center facilities and/or services, except as limited by law.

One or two adults living in a household and dependents who are eligible up to the age of 17. At age 18, an individual with a disability or an elderly parent who is living in the same household will remain eligible for the Family membership. Verification of family status and residency may be required. For example utility bill, health insurance, etc.

Annual payments may be paid in full by cash, check, major credit/debit card. Fees are equivalent to 12 monthly payments. The annual fee is due at time of enrollment.

There is a $20 charge for each insufficient funds transaction. This places your membership on hold until payment is received.

Individuals, families, and seniors who cannot afford center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level. Scholarship applications are available online or at the information desk. Learn more. >

Public drop-in access is intended for inclusive recreational use. Any external personal or group use/training/coaching should contact the rental department of specific group requests.

Anyone purchasing a day pass will be required to show photo ID (ages 18+). The center may use this information to consult public sources to help determine whether a guest may pose unreasonable harm to our patrons, staff or visitors. Your safety is important to us. By showing your photo ID at the front desk, you help The Siemon Center to provide a quality, state-of-the-art, facility where individuals and families can work, play and grow together in a safe and nurturing environment. Thank you for your cooperation with this policy. Purchase a day pass online.

Full payment is expected at the time of enrollment. No cash refunds are given unless the program is canceled by the center. If the program is canceled by the center, you will be given the choice of a full credit or a cash refund. If you request to cancel your class enrollment five or more days prior to the first class, you will receive a full refund minus a $5 processing fee or you may choose to transfer to another session if available. Requests made less than five days prior to the start date are not eligible for a refund or credit, except in the case of personal emergencies. No credits or pro-rated credits will be issued for missed days of camp or class due to illness, partial attendance, behavior issues, or any other reason.

Code of Conduct & Discipline Policy

In order to facilitate positive life experiences while at The Community Center, mutual respect between members, guests, and staff is required at all times. Failure to observe these policies will result in disciplinary action and/or termination of membership privileges. Center personnel have the right to refuse service to anyone deemed disruptive or abusive.

  1. Refrain from the use of foul language, abusive actions, and inappropriate behavior.
  2. Lost membership cards must be reported and replaced within 30 days. There is a $5 fee to replace a membership card.
  3. No one under the age of 13 is allowed in the Fitness Area unless participating in a  Center program or class. Members 13–15 may use the Fitness Area if they are accompanied by an adult member of the Center.
  4. Proper workout attire is required in fitness area (no street shoes or jeans.) Any clothing, including logos or messages on apparel, must be acceptable in a family setting.
  5. Bicycles, roller blades, skateboards, scooters or pets (excluding service animals) will not be allowed inside the facility.
  6. Alcohol and /or drugs are not allowed anywhere on the premises.
  7. Smoking and /or use of any type of smokeless tobacco are prohibited in the facility or on facility grounds.
  8. Weapons of any kind are not permitted on the premises.
  9. The Center reserves the right to terminate membership in response to any immoral or illegal activity by a member.
  10. The use of the elevator is restricted to staff and adult members of the Center.

Safety Information

The Salvation Army is dedicated to keeping children and vulnerable adults safe from physical, emotional and sexual harm. We refer to our safety efforts as "Protecting The Mission."

Protecting The Mission guidelines ensure The Siemon Family Youth & Community Center emphasizes safety in the following ways:

  • Salvation Army personnel (officers, employees and volunteers) are trained in child abuse prevention and are mandated reporters of suspected child/vulnerable adult abuse.
  • Salvation Army personnel undergo criminal background checks.
  • Adults accessing the facility may be screened against public sexual offender registry.
  • The Salvation Army maintains video surveillance of the facility 24 hours a day.
  • Instructors are trained in appropriate interactions with community center members to enhance learning by creating a safe and inviting environment.
  • Programs involving children are closely monitored to ensure adequate supervision and safe interactions between Salvation Army personnel and children.
  • The Siemon Center constantly adapts and enhances safety protocols to adjust to needs.
  • Members and guests are encouraged to report suspicious behavior. Forms for anonymous reporting, called Confidential Notices of Concern, are available at the Front Desk.
  • The Salvation Army Siemon Center reserves the right to remove from the facility and terminate the membership of any member who fails to comply with any posted rules and regulation or otherwise breaches the Code of Conduct, in which case member will not be entitled to a refund of dues.

Child Development Center Policies

It is the mission of the Salvation Army Child Development Center to help each preschooler to develop to his or her fullest potential. In order to keep our students safe, we ask that you follow these rules when utilizing the Child Development Center.

7:00–7:30am Children arrive at Center; say goodbye to family

8:00–8:30am Breakfast

8:30–9:00am Inside Activities

9:00–10:00am Circle time, Toileting, Transition to Outside

10:00–11:15am Outside Activities

11:15–11:30am Toileting, and Transition to Lunch

11:30–12:00pm Lunch Time

12:00–12:15pm Transition to Nap Time

12:15–2:30pm Nap Time

2:30–3:00pm Snack, Toileting

3:15–4:00pm Outside and/or Inside Activities

4:00–4:30pm Clean up and Departure

Late pick up is very difficult on children. As children see their classmates leaving, they are expecting to be picked up also.

All children are to be picked up according to their contract hours. Parents will be warned if picking up their child after their contracted hours. No child(ren) are to be picked up after closing time. ALL Parents with longer contract hours are to be at the center at least 10–15 minutes prior to the actual closing time. This allows appropriate time for goodbyes, clean-up, and also for the staff to leave at their designated time. Staff may have commitments of their own and late pick-up of children will make them late for personal obligations. We realize that occasionally there are emergency circumstances that prevent parents from arriving on time. Please make other arrangements or call us, so we can reassure your child that you or another individual are the way.

After the third late pick-up or one exceptionally long late pick-up, a family will be asked to meet with the director. Please note: excessive late pick-ups can be considered a form of neglect. We reserve the right to contact local authorities after 15 minutes of closing time, if we have not had any contact with the parent and/or designated pick-up person. There must be an authorized pick-up person/phone numbers on child’s emergency form at all times. Excessive or extreme lateness may result in a termination of child-care services.

Changes include, but are not limited to:

  • Prior to initial enrollment and at recertification, determination for enrollment and/or continued enrollment must be completed by the contractor’s designated CDE eligibility representative.
  • Family’s obligation to sign a release authorizing contractor to contact their employer, educational institution, etc.
  • It is the responsible of the parent to provide documents and the responsibility of contractor to verify and maintain documentation in file.
  • Family must provide contractor requested documentation as it relates to the verification of family size, income, including self-employment, marital status, and self certification “under the penalty of perjury”.
  • Two parent/guardian households and/or two names on child’s birth certificate require documentation of income for both individuals.  In the event of an absence parent-documentation of regarding the absence parent is required.
  • Siblings in the home-documentation indicating relationship of parent to other child(ren) is required.
  • Documentation of Homelessness-in addition written referral from agency, social service department, parent’s written declaration of homeless and statement describing family’s living situation.
  • Limitations of sixty (60) working days and less than thirty (30) hours per week  for “seeking employment” and “seeking permanent housing”.
  • Vocation/Educational training- requires statement of parent’s goal(s)
  • Clarification and definition of meaning of various terminologies which will support contractor’s responsibility in determining family’s eligibility and need.

Fees will be determined according to the California Department of Education fee schedule and family must be at or below the State/CDE income guidelines to qualify for free child development services.

Families not eligible for complete (free) subsidy will pay on a sliding scale a fraction of cost based upon the Department of Education-Family Fee Schedule. This pre-determined amount is based upon the family income and # of persons in the family. There are no adjustments made for excused or unexcused absences. Families above the income guidelines will be calculated according to the current CDE daily reimbursement rate.

There are no fees for:

  • At risk children-certified by a legal qualified profession or CPS worker
  • Families below 40% of the state median income level
  • Families receiving Cal-Works cash aid

Camp Policies

Day Camps are jam packed with all the community center has to offer. In order to keep our campers safe, we ask that you follow these rules when utilizing camp.

DROP-OFF/PICK-UP PROCEDURES

  • Campers can be dropped off between 8–12:00pm and picked up by 5:30pm.

CANCELLATIONS/REFUNDS POLICY

  • Full payment is expected at the time of enrollment. No cash refunds are given unless the program is canceled by The Siemon Center. If the program is canceled, you will be given the choice of a full credit or a cash refund. If you request to cancel your class enrollment five or more days prior to the first class, you will receive a full refund minus a $5 processing fee or you may choose to transfer to another session if available. Requests made less than five days prior to the start date are not eligible for a refund or credit, except in the case of personal emergencies. No credits or pro-rated credits will be issued for missed days of camp or class due to illness, partial attendance, behavior issues, or any other reason.

CAMP WAIVER/MEDICAL FORMS

  • Each camper must have a parent or guardian sign a camp waiver and supply correct and updated medical information in regards to their child(ren). Waiver(s) must be completed and signed prior to camp participation, preferably at time of registration.

MEDICAL PROTOCOL

  • As a parent, if your child has any special medical needs, please include these with the desired response on the Registration Form. These will include, but are not limited to, any medical or behavioral diagnoses that may affect your child’s experience at camp. Updates can be made throughout the summer based on a case-by-case basis and will be reported directly to camp coordinators. By providing this information, you are providing our staff with the knowledge and ability to provide the best care possible for your child. Please note that there will be no nurse/doctor on-call at The Siemon Center.

LOST & FOUND

  • Lost & found items will be kept for a period of two weeks after a session, then donated to the local Salvation Army Thrift Store. Lost & found is located at The Siemon front desk.

ILLNESS & INJURIES

  • Camp is not designed or equipped to handle ill children. If your camper becomes ill while at Camp, our staff will make your child comfortable in an area away from the other campers. Our staff will then contact you (the parent) or one of the individuals you have authorized to pick up your child. If immediate medical attention is needed or if the severity of an injury cannot be correctly established, parents will be notified immediately. The Emergency Medical System (911) will be activated at the discretion of Camp Coordinators and/or Camp Counselors. If staff are unable to reach parents whose child is in need of immediate medical attention, he/she will be transported to the nearest hospital via ambulance and staff will continue to attempt to contact parents. Parents/guardians will be responsible for all emergency medical care expenses

 

QUESTIONS? Please contact the Siemon Center at 323.586.0288 or email [email protected].

LEARN MORE ABOUT CAMPS

 

  1. Campers must stay with their age group and be accompanied by a counselor during all camp activities.
  2. Camp attendees are expected to respect peers, The Siemon Center staff and the facility at all times.
  3. The use of foul language, abusive actions, and inappropriate behavior is prohibited.
  4. Alcohol and/or drugs are not allowed anywhere on the premises or at any location where the camp is taking place.
  5. Shirt and shoes must be worn in all areas. Any logos or messages on clothing must be acceptable in a family setting.
  6. Bicycles, roller blades, skateboards, scooters or pets (excluding service animals) will not be allowed inside the facility.
  7. The Siemon Center staff reserves the right to dismiss a camper without a refund who does not meet behavior expectations.

It takes a special person to be a counselor for our campers, your kids. Camp counselors have to be energetic, enthusiastic, fun—but also trained to respond quickly and efficiently in any situation. Your child’s safety is our number one priority.

KEY SAFETY GUIDELINES

  • All staff members receives First Aid and CPR certification from The American Red Cross.
  • Staff are trained for emergency procedures at each camp location.
  • When taking a field trip, a certified counselor with The Salvation Army Decisive Driving Certification will drive.
  • Staff will be equipped with first aid kits, as well as all emergency information needed for each participant.
  • Lifeguards will be present during all swim sessions that take place during camp.
  • A first aid kit and a list of medications and allergies will be on camp staff at all times. Parental emergency contact information will remain on staff no matter the activity.

Forms & Applications

A variety of downloadable information is about The Siemon Family Youth Center is available below. If you don't see the information you're looking for, please contact us at [email protected].

Press Contact

Robert Brennan, Director of Communications
The Salvation Army Southern California Division

PHONE: 562.264.3685
EMAIL: [email protected]

(323) 586-0288
Questions? Contact us: [email protected]

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